Frequently Asked Questions
Everything you need to know about orders, shipping, payments and returns.
Returns are accepted within 14 days of delivery. Contact our support team for assistance.
Orders are processed within 1–2 business days and then shipped.
You will receive an email with tracking information once your order ships.
We accept Bancontact, PayPal and other secure payment methods.
Yes, we ship to multiple countries worldwide.
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If your order has not yet been processed, we may be able to modify it. Contact us as soon as possible.
Please contact us within 48 hours of receiving your order and provide photos of the damaged item.
Yes. All transactions are encrypted and processed through trusted payment providers.
We regularly run promotions and special offers. Subscribe to our newsletter to stay updated.
You can contact us through our Contact Us page or by email. We typically respond within 24–48 business hours.